Am I eligible for a refund?
Geet
Last Update a year ago
A refund is offered only on merchandise sold at the maximum retail price, without any discount.
Merchandise bought at a discount is considered a final sale, and hence is not eligible for a refund, however, we may offer an exchange.
As soon as your order return or cancellation is confirmed, i.e. warehouse gives an approval post-QC, the refund amount is credited to your initial payment account within 7 working days from QC approval.
In the case of a Cash on Delivery (COD) order, you are required to provide your account details to process the refund, prepaid orders are refunded to the original mode of payment.
Additional penalty may apply if proof of damage &/ unfair reason for return is found.